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Description
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Increase the visitor interaction on your website by making your staff available on-line at your visitors service. 'Cut n' Paste' a short html string into your website to enable your visitors the possibillity of seeing which sales or customer service staff are available for questions or discussions. This will result in the visitors possibility of direct and seamless communication with customer service, support or sales. With that, this service creates availability and a cost effective alternative to international telephone calls in customer contacts such as add-on sales and support services.
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At the website
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Just paste a short html string into your website to enable your visitors an alternative communication channel. Your visitors can now see which company staff are available and click one of these to start a real-time communication.
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When the visitor clicks on available staff
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When the visitor clicks an available staff person, a small "messenger" window appears. The visitor can now communicate with appointed company staff. On the corporate side, a small window appears in the available persons user interface.
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Sales and support staffs user interface
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Your staff can easily login from NetMessengers website or from your intranet, gaining access to the interface enables communication with up to eight website visitors simultaneously. Moreover, the staff can also see other colleague's availability, enabling internal communication if necessary.
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Installation and operation
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The service is operated by NetMessenger nsp AB, why no client or server installation is necessary. The only necessary step is to "Cut n' Paste" a short html string into the website or websites that shall have access to it.
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No installation necessary, either on the company's clients or servers, simple and fast operation
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NetMessenger nsp AB is responsible for the service operation and maintenance
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Upgrades and/or improvements of the service does not result in increased costs
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Price
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NetMessenger uses the following pricing policy regarding the service. The policy consists of a set start price, a price per website using the service and a license price per user accessing it.
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Start price: $240
Start-up, including system configuration and registry population.
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Price per website and month: $90
Includes operation, maintenance and e-mail support of the service on one website.
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Price per user license and month: $35
Includes maintenance and e-mail support for each person accessing, and being accessible through the service.
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Get more information about how to start the service now
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Send a E-mail to info@netmessenger.com.
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